2019 report from the Office of National Statistics detailing the scale of digital exclusion in the UK; those who aren’t using the internet, how digital skills vary for different groups of the population and some of the barriers to digital...

The Lloyds Bank UK Consumer Digital Index uses the behavioural data of one million people to create the UK’s most significant measure of digital capability.

The Charity Digital Code of Practice is for charity professionals looking to get more strategic with digital. The code can help you figure out the key actions your charity needs to take to stay relevant and increase your impact, efficiency...

The Evaluation Toolkit from the UK Government Department for Digital, Culture, Media & Sport (DCMS) is a step-by-step process designed to help you to evaluate the impact of your digital inclusion project. This supports the successful demonstration of creating change...

Information and resources for developing digital inclusion projects, mainly involving Digital Champions – who can motivate digital transformation in your organisation.

A series of 12 recommendations calling for action from policymakers, practitioners, academics and industry to tackle digital exclusion. These recommendations developed by the Carnegie UK Trust draw on learning and reflections from the coronavirus outbreak and lockdown period.

A national framework that everyone can use in the UK involved in supporting adults to improve their essential digital skills. The framework reflects the skills needed to safely benefit from, participate in and contribute to the digital world of today...

A tool that can be used to assess the digital skills level of anyone you support, and assistance to create a framework based around your user’s needs.

The Good Things Foundation are a leading social change charity that helps people to improve their lives through digital. They have a wide range of resources and support around the theme of digital inclusion with practical support for charities.